Contact Us
Have a question about one of our reviews, a correction to flag, or feedback on how we cover crypto casinos for US players? We want to hear from you. This page explains how to reach us and what kinds of messages we can help with.
Reach Us by Email
The best way to get in touch is by email. Write to us at [email protected] and we'll aim to reply within 48 hours on business days. Please include as much detail as you can — a specific casino name, bonus offer, or page URL helps us respond faster and more accurately.
What We Can Help With
- Review accuracy: If you believe a detail in one of our casino write-ups is out of date or incorrect, let us know. We review and update our content regularly, and reader reports help us catch changes quickly.
- Bonus terms and conditions: Our bonus coverage changes as operators update their offers. If a wagering requirement, deposit cap, or eligibility rule no longer matches what you're seeing, tell us the specifics and we'll verify and correct it.
- General questions: Questions about how crypto deposits work, what to look for in a no-KYC casino, or how our ranking methodology operates — if it's relevant to the site's subject, we're happy to help where we can.
- Business and partnership enquiries: Operators, PR teams, and affiliate managers may also reach out via the same email address. Please make the nature of your enquiry clear in the subject line.
- Corrections and complaints: We take editorial accuracy seriously. If you feel a page misrepresents a site's licensing status, bonus terms, or legal standing, please give us the details and we'll investigate.
What We Are — and Aren't
Best Crypto Casinos is an independent comparison and review site. We research and evaluate offshore crypto casinos available to US players, covering factors like supported coins, bonus structures, payout speed, KYC requirements, and licensing. We are not a casino operator, a payment processor, or a legal or financial adviser.
We cannot intervene in disputes between players and casino operators, process withdrawals, or recover funds. If you have an unresolved complaint with a casino, your best route is the casino's own support team, followed by the licensing authority named in that site's terms — typically in Curaçao or Anjouan.
For questions about how we approach our work, see our About Us page, which covers our editorial standards and how commercial relationships are handled. Our Terms and Conditions set out the full scope of what this site provides.
Responsible Gambling Support
If your message relates to problem gambling — for yourself or someone you know — please contact the National Problem Gambling Helpline: 1-800-GAMBLER. They offer free, confidential support around the clock. Our Responsible Gambling page also lists resources and self-help tools. We are not a counselling service and are not equipped to provide crisis support.
This site is intended for adults aged 18 or older (21 or older where required by your state). If you are concerned about underage access, please email us and we will take the report seriously.
Response Times
We aim to respond to all emails within 48 hours on weekdays. High-volume periods — around major casino promotions or when a site update is underway — may mean a slightly longer wait. If you haven't heard back within five business days, a brief follow-up is welcome.
Feedback on Our Reviews
Our coverage of crypto casino bonuses, coin support, payout speed, and legal standing is only as good as the information available to us at the time of writing. Reader experience in the field is genuinely useful. If you've noticed something at one of the casinos we cover — a changed withdrawal limit, a new coin added, a bonus offer that's been pulled — we'd welcome a note. That kind of specific, factual feedback directly improves the accuracy of what we publish.
We cannot publish individual user accounts or testimonials as editorial content, but verified factual updates from readers do inform how we revise our write-ups.